Terms of Service

Last updated: September 25, 2026

These terms govern your use of HomestAI, a service that builds and hosts direct-booking websites for vacation rentals. By creating an account you accept them. Questions: support@homestai.com.

The service

HomestAI imports your listing from Airbnb, Booking.com or Google Maps, generates a website for your property, hosts it, and — if you connect Stripe — lets guests book and pay on it. You can edit the content in the site editor at any time.

Your account

You must be at least 18 and able to enter into a contract, and you use HomestAI for your business.
You're responsible for keeping access to your email address secure, since sign-in links are sent there.
The information you give us must be accurate.

Your content and your property

You must own, or have permission to use, everything you publish: text, photos and the listings you import. You keep ownership of your content and give us the licence needed to host and display it on your site.
You're responsible for your property, your prices, your house rules, your cancellation policy and your relationship with your guests.
You're responsible for complying with the laws that apply to your rental: registration numbers, tourist taxes, VAT, safety rules and consumer-protection rules.
Importing a listing doesn't change your agreements with Airbnb, Booking.com or any other platform; check their terms before taking bookings off-platform.

Plans, trial and billing

Each site needs a paid plan. Prices are shown on the pricing page and are charged monthly or yearly by Stripe.
New subscriptions start with a 14-day free trial. You won't be charged if you cancel before it ends.
You can cancel at any time from your dashboard. Your site stays online until the end of the period you've paid for, and we don't refund partial periods unless the law requires it.
A custom domain bought through HomestAI is paid when you buy it and registered in your name, so you can transfer it at any time.
If a payment fails and isn't fixed, we may take the site offline until the subscription is paid.

Guest payments

Guest payments go through Stripe Connect directly to your own Stripe account, under Stripe's terms. HomestAI is not a party to the booking between you and your guest. On each booking paid through your site, HomestAI takes a 5% platform fee, deducted automatically by Stripe; Stripe's own processing fees also apply. Refunds and cancellations follow the policy you set; you're responsible for handling them and for any chargebacks.

Acceptable use

Don't use HomestAI for fraud, to list properties you don't have the right to rent, to publish illegal or misleading content, to send spam, or to attack or overload the service. We may suspend a site that breaks these rules, and we'll tell you why.

Availability and changes

We work to keep the service available but can't guarantee it will never be interrupted. We may improve or change features; if a change significantly reduces what you're paying for, we'll give you notice and you can cancel.

Liability

HomestAI is provided as is. To the extent the law allows, we aren't liable for indirect losses such as lost bookings or lost revenue, and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

Ending the service

You can delete a site or ask us to close your account at any time. When a site is deleted, its content and photos are deleted too. We may close an account that seriously or repeatedly breaks these terms.

Governing law

These terms are governed by French law. If a dispute arises, contact us first at support@homestai.com and we'll try to resolve it together.